Frequently Asked Questions
Below, you will find the answers to some of our most frequently asked questions.
A: Our studio is located in Sienna Plantation, but we happily serve the greater Houston area. Despite our studio location, we always go to our clients for their consultations. That’s because the best design decisions are made in their homes!
A: We take initial consultations Monday – Friday from 9 am – 4 pm. So, you wouldn’t necessarily need to take a full day off. Some clients leave for work later in the morning or come home early in the afternoon.
A: Please visit our how we work page to learn more about our process, what to expect, our consultations, and budget.
A: We have wholesale trade accounts with over 150 suppliers internationally. That means we buy our products at wholesale and sell them to our clients at retail, much like any retail store. So, there is no technical fee for our design service itself.
A: The initial consultation is an opportunity for you to get to know us, ask us as many questions as you would like, and generally determine if you would like to hire us. From our standpoint, our goals during this meeting are to learn about your style preferences, identify a scope of work for the project, and establish a comfortable budget. Most initial consultations take about 1.5 hours.
A: It’s always good to think about this prior to the initial consultation, but we are here to help guide you through that as well!
A: No. We work on all project sizes, small or large. They are all important to us!
A: Yes! Understanding what pieces will be staying in the space is part of establishing the scope of work for the project.
A: No. We philosophically believe that the best design decisions are made in the actual space. We bring everything to you, which is also incredibly convenient for our clients!
A: The scope of the project determines the timeline. If a project includes custom items like drapery or upholstered furniture, it usually takes 8 – 12 weeks from the time of contract. The timeframe is easier to establish once a scope of work is identified.
A: Yes and no. We stand behind our product and will certainly return/replace if something is deficient. However, much of our work is made to order specifically for our clients and thus not returnable.
A: If a client is simply looking for ideas, we charge an hourly consultation fee of $150/hour.
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Decorating Den Interiors has helped over a million customers create beautiful and unique living spaces.
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